Best Auto Repair, Lynchburg

CONTACT US
FacebookGoogle+Yelp - Transparent

Ask Six Simple Questions to Select the Right Auto Repair Shop

Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council

What People Say About Us

  • reviewicon

    I want to thank you for getting me in and looking at my car. I came down on vacation and ended up with an oil leak. You took the time and helped me as much as you could. Just want you to know I made it home. Again thank you!!

  • reviewicon

    I took my car in today for an oil change and general maintenance and got amazing service, as always. The staff is exceptionally friendly and honest about their service. I love feeing confident that I am not being taken advantage of when I bring my car to the Waterlick Garage. Also there is a Starbucks within 2 minutes waking distance, which is a great place to wait while they service your car.

  • reviewicon

    Great, friendly service. Their prices are very reasonable and I would recommend them to everyone looking for good, honest work.

  • reviewicon

    My husband and I are very pleased with Waterlick Automotives helpful and kind service. They went beyond what we thought we could do. Thank you!

  • reviewicon

    My new go to garage. Good people and fair prices.

  • reviewicon

    These people are honest and trustworthy and they do very good work. They will match the competition in their prices and they give military discount too. I love this garage!!!!!

Call us for service: 434-239-4561

ASE (Automotive Service Excellence)
IDENTIFIX
Jasper
Interstate Batteries
Valvoline
Cooper Tires
Dunlop Tires
Hunter HawkEye
Pennzoil
Lynchburg Regional Business Alliance
  • Car Care Aware